The Better Way to
Capture Signatures in the Field.

Frequently Asked Questions

Common questions from field-service teams comparing naturalForms and DocuSign.

Is naturalForms a DocuSign alternative for field service companies?

Yes. naturalForms is a mobile forms and document capture platform built specifically for field service work — inspections, work orders, completion reports, and compliance documentation. Where DocuSign focuses on e-signatures for office-based contract workflows, naturalForms captures the full job-site record: photos, hand-drawn sketches, GPS location, and a legally binding e-signature in a single form. It's used by construction, roofing, HVAC, pest control, and other field service companies that need more than a signature box.

How does naturalForms pricing compare to DocuSign?

naturalForms starts at $12.50 per user / month (billed annually) and includes unlimited form submissions — no envelope caps or per-document fees. DocuSign's Standard plan is $25 per user / month, billed annually (docusign.com, June 2026), and limits how many documents you can send per year, with separate add-on fees for extras like SMS delivery and ID verification. For field teams sending high volumes of job-site documents, naturalForms is typically more predictable month to month.

Does naturalForms work offline in the field?

Yes. naturalForms is built for environments with unreliable or no cell signal — job sites, rural locations, basements, anywhere a crew loses connectivity. Forms are filled out on the device and sync automatically when it reconnects. The crew's workflow is the same whether they have signal or not.

Can my crew use naturalForms on their phones and tablets?

Yes. naturalForms runs on iOS and Android — phones and tablets. Your crew fills out forms right on their device: photos taken inline, sketches drawn with a finger or stylus, GPS location captured automatically, and an e-signature collected at job completion. No scanner, no paper to lose in the truck.

Does naturalForms do more than e-signatures?

Yes — that's the core difference. DocuSign's strength is routing a document for a signature. naturalForms captures the full field record: inspection photos embedded in the form, GPS-stamped location, condition annotations, pass/fail checkboxes, multi-section work orders, and a legally binding e-signature — all in one completed document. For field service companies, the signature is often the last 5% of the documentation problem. naturalForms handles the other 95%.

How does naturalForms handle inspection forms and work orders?

naturalForms uses custom forms built to match your exact inspection checklists, work order formats, and compliance requirements — your forms, not generic ones. Your crew completes the form on their device on-site, attaching photos directly to the relevant line items. The completed document submits to the office automatically — no re-keying data, no lost attachments.

Can I replace my existing DocuSign workflows with naturalForms?

For document workflows that involve field work — inspections, job completions, site reports, service agreements signed on-site — yes. naturalForms handles those end to end. If your use case is purely contract routing between office users (sales agreements, NDAs, HR documents), DocuSign or another office e-signature tool may fit better. naturalForms is purpose-built for the field-to-office workflow, not general-purpose document routing.

How long does it take to get started with naturalForms?

naturalForms offers a 14-day free trial — no credit card required. Most teams have their first custom form built and sent to the field within their first day. The trial includes full access to all features, helpdesk support, and the form designer. After the trial, pricing starts at $12.50 per user / month billed annually.